By James Robertson. Intranets are much more than they used to be. While content and news still provide the foundational elements, modern sites are expected to deliver much broader business benefits. This includes folding in collaboration and social tools, delivering to mobile devices, and providing a front door to new business systems. In the years […]
Of all the authors, conference speakers, and intranet doyens you’ve heard of, surely James Robertson stands out, if only because of his scarcity! James will be over from Australia for a short time, and so his workshop in March may be your only opportunity to learn from him this year. James’ books on intranet design […]
The need to measure performance changes once the project is ‘delivered’ and all the functionality is in place.
Insist on doing proper user studies for your intranet. The results are not predictable. Guest article from Sara Redin
I have yet to meet an intranet team that doesn’t yearn for their intranet to be for all employees and have measurable impact on the performance of their organisation. But getting to do the research to be able to have this kind of impact is often impossible. The lack of user research through observation, contextual […]