research

Desire path
24 September, 2020

Obeying the user to improve intranet search

Your intranet search can never be as good as Google so what can you do to meet expectations? Some thoughts and conclusions from observing over 800 searches carried out on Google and also on website search.

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24 September, 2020

UX testing on a shoestring

Simple usability techniques can offer a route to overcoming common problems. Guest article from Carolyne Mitchell, one of our Intranet Now conference speakers.

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