Virpi Oinonen lays down the law for managing your enterprise social network.
You may have heard that employees prefer a messy social network over a rigidly controlled (or dead) intranet. Enterprise social networks are no longer about posting ‘status updates’, rather, they’re about connecting to team mates, and contributing to collaborative communities to achieve shared business goals. Intranet managers and internal communication professionals need to shift their […]
Is it really so difficult to create an intranet that your employees genuinely want to use? – Guest article from Tom Gillman
In a perfect world we dream of an intranet solution that empowers employees to find answers faster, work smarter, self-serve, personalise, collaborate and always know what the ‘special of the day’ is in the staff restaurant by mid-morning. Oh and it helps streamline the business, cut costs and spreads the good word of the board […]
Insist on doing proper user studies for your intranet. The results are not predictable. Guest article from Sara Redin
I have yet to meet an intranet team that doesn’t yearn for their intranet to be for all employees and have measurable impact on the performance of their organisation. But getting to do the research to be able to have this kind of impact is often impossible. The lack of user research through observation, contextual […]