Agenda

Registration

Registration is really easy – we have you on the list, so we’ll hand you your name badge and lanyard without fuss.

Join us for carbs and coffee from 8:40am in the exhibition hall – and take a look at a slice of the original Roman wall of London.

Friday, 7th June 2019

1 America Square, 17 Crosswall, London EC3N 2LB

Tickets

8:50am

Registration and coffee

40 minutes keynote, exhibition hall.

Get your name badge, grab one of five themed stickers, and head to the exhibition space for coffee and cronuts. Talk to anyone with the same or similar sticker.

Grab some carbs and meet other participants as they arrive; be sure to say ‘hello’ to our exhibitors – they got up very early for this!

coffee
Stickers.

9:30am

Welcome

15 minutes, main hall.

Lisa and Wedge welcome you to our sixth conference, but our first summer event.

Lisa Riemers and Wedge, Intranet Now.

Lisa Riemers.
Wedge.

9:45am

Working together to give 90,000 employees a voice

18 minute keynote, main hall.

Demonstrating the power of giving an organisation’s most important asset, employees, a voice. Through collaborative learning, sharing best practices, and giving users a platform to share what matters to them, organisations can reap a wide range of benefits, transforming the way employees work.

Jamie Garrett, Key Accounts Manager, Invotra.

Jamie Garrett.

10:03am

Transforming the field sales intranet with words and pictures (but mostly pictures)

9 minute lightning talk, main hall.

Reworking the intranet navigation to create a completely new experience and user journey. Looking at the challenges and steps required to provide a seamless, easy-to-use and very visual solution.

Ayesha Graves, Internal Communications Advisor and Intranet Manager, FSB.

Ayesha Graves

10:13am

Digital workforce 101

9 minute lightning talk, main hall.

A primer on digital literacy in the workplace. What it is (and isn’t), why it matters, and how to improve it.

Elizabeth Marsh, Researcher / Consultant, Digital Work Research.

Elizabeth Marsh.

10:23am

Plan your intranet’s management with The Intranet Governance Game

9 minute lightning talk, main hall.

Do you need to get better control over what your intranet team are doing? The Intranet Governance Game maps all necessary intranet tasks in a distinct way—and you’ll have fun at the same time! Jesper has used his own ‘card game’ with colleagues to plan and resource the Region Skåne intranet in Sweden.

Jesper Bylund, Intranet Manager, Region Skåne.

Jesper Bylund.

10:33am

Enterprise social network: Your friend or foe?

9 minute lightning talk, main hall.

Is your enterprise social network adding value in your organisation? Learn how ‘Maslow, millennials and working out loud’ helped to grow Yammer engagement by 63% at Kellogg Europe.

Anne-Marie Kiernan, Leading Internal Communication, Kellogg Europe.

Anne Marie Kiernan.

10:43am

SNAQs — “Statement Not A Question…”

9 minute audience participation, main hall.

We invite you (yes, you) to jump on stage and share your reaction to the first five presentations. Share your ‘hot take’, your experience, and feel free to say what you agree with and challenge what you don’t.

You, on stage for 60 seconds.

You?

10:53am

Quickfire workshop pitches

7 minutes, main hall.

While there are three workshops on offer, you can choose only one. Use the imminent break (or the lunch hour) to register for the workshop of your choice.

Pitches must be quick, as the (test) fire alarm will go off at 11am!

Our workshop leaders, on stage for 2 minutes each.

Invotra.
LumApps.
Beezy.

11:00am

Morning break

33 minute break, exhibition hall.

The (test) fire alarm marks the start of our morning break. Grab food and drink, peruse the exhibition, and make new friends. If you don’t like making friends, come sit with Wedge!

coffee

11:35am

Unifying the digital workplace to engage employees: Just Eat, a story about ‘The Kitchen’

18 minute keynote, main hall.

Stay in the-know; start a conversation; get more done. The Kitchen was designed to bring together over 140 communications platforms to deliver an efficient and personalised experience. Since launching a year ago, it’s been simplifying Just Eaters’ daily work with universal access to a single source of the truth and all the resources needed to help deliver the company’s vision of ‘Serving the World’s Greatest Menu. Brilliantly’.

Dominic Shillingford, Strategic Account Lead, LumApps, with Mark Tittle, Group Internal Communications Manager, Just Eat.

Dominic Shillingford.
Mark Tittle.

11:53am

Sticking your digital workplace together

9 minute lightning talk, main hall.

One system for a digital workplace is an impossible dream, but there’s no reason why the employee experience should be fragmented. Sam shares the four essential elements that can make it feel coherent.

Sam Marshall, MD, ClearBox Consulting.

12:03pm

First impressions count – helping new colleagues make the most of the intranet

9 minute lightning talk, main hall.

How the intranet team developed an onboarding tool, helping new colleagues get off to a flying start and addressing concerns about lack of induction, with some unexpectedly positive results.

Marion MacKay, Intranet Manager, Scottish Government.

Marion MacKay.

12:13pm

Monster’s M-Space; what a successful global intranet rollout looks like

9 minute lightning talk, main hall.

The highlights from Monster’s company-wide rollout of Beezy´s intelligent workplace solution.

Larraine Solomon, VP, Internal Communications, Engagement, and Change, Monster,
with David Fletcher, Director, Enterprise Sales, Beezy.

Larraine Solomon.
David Fletcher.

12:24pm

SNAQs — “Statement Not A Question…”

9 minute audience participation, main hall.

Jump on stage to share your reaction to the second five presentations. Share your ‘hot take’, your experience, and feel free to say what you agree with and challenge what you don’t.

You, on stage for 60 seconds.

You?

12:35pm

Diamond Award presentation

5 minutes, main hall.

Wedge and Lisa will present this summer’s award for remarkable contribution to the intranet community.

Wedge and Lisa Riemers, Intranet Now.

Wedge.
Lisa Riemers.

12:40pm

Lunch

One hour, exhibition hall.

Find your people and enjoy top-notch nosh.

Buffet

1:40pm

Head to your workshop or table talk

5 minutes to find your place.

Lisa and Wedge will make an announcement in the exhibition hall to help you find your room – half of participants will head to a workshop, and half will go back to the main hall for table talks.

Lisa Riemers.
Wedge.

1:45pm

Workshop: Smart content sparks interaction

40 minutes, Walbrook room.

In this workshop you’ll apply principles of user-focused content design to make your intranet more engaging for your people.

From plain language to pair writing, you’ll work in groups to co-author and contribute to three enterprise-wide announcements which:

  • captivate a captive audience
  • give people a voice to interact and influence.

You’ll leave with tips you can bring back to your office to make content that sparks engagement.

Andrew Donaghy, Content Design, Invotra.

Only participate if you registered for this one; we ask you to only choose one workshop.

1:45pm

Workshop: 10 tips for building the best community and boosting collaboration

40 minutes, Fleet room.

Today, communities are an important part of the Digital Workplace. How can you create adoption and boost collaboration within your communities?
In this workshop, LumApps will go through 10 best practices.
We will talk about:
– the right governance to secure your platform
– the importance of quality content
– how to position yourself as a community manager

This will be an interactive workshop and you will leave with tips and a checklist to be ready by Monday morning to work on your communities!

Dominic Shillingford, Strategic Account Lead, LumApps.

1:45pm

Table talks: first sessions

20 minutes, main hall.

How Just Eat is engaging employees with ‘The Kitchen’. Mark Tittle, Just Eat, and Guillaume Damagnez, LumApps.

Solving the engagement battle. Ross Blythe, Invotra.

Digital Storytelling in the enterprise: what social media and online advertising have taught us. Jonathan Phillips and Maximo Castagno,  Beezy.

How could MS Teams fit within your digital workspace? Sarah Blackburn, EasySharePoint

Intranet management and the Intranet Governance Card Game. Jesper Bylund, Intranet Manager, Region Skåne.

2:05pm

Table talks: second sessions

20 minutes, main hall.

How Just Eat is engaging employees with ‘The Kitchen’. Mark Tittle, Just Eat, and Guillaume Damagnez, LumApps.

Solving the engagement battle. Ross Blythe, Invotra.

Digital Storytelling in the enterprise: what social media and online advertising have taught us. Jonathan Phillips and Maximo Castagno,  Beezy.

How could MS Teams fit within your digital workspace? Sarah Blackburn, EasySharePoint

Intranet management and the Intranet Governance Card Game. Jesper Bylund, Intranet Manager, Region Skåne.

2:30pm

Afternoon break

29 minute break, exhibition hall.

Continue the conversation over cakes and coffee.

coffee

3:00pm

Workshop: “Can’t we just send out an email?”

40 minutes, Walbrook room.

How to gain maximum impact from a Digital Workplace as part of a wider internal communication and engagement strategy.

In this workshop Larraine Solomon from Monster and David Fletcher from Beezy will focus on solving your biggest intranet challenges. We’ll talk about how to handle the many communication channels within an enterprise, how to shift from employee resistance to employee engagement, and how to control the uncontrollable.

This will be an interactive workshop, meaning you’ll not only leave with our top 10 tips for digital workplace success, but also that of your fellow attendees.

Only participate if you registered for this one; we ask you to only choose one workshop.

Larraine Solomon, VP, Internal Communications, Engagement, and Change, Monster, for Beezy.

3:00pm

Table talks: third sessions

20 minutes, main hall.

How Just Eat is engaging employees with ‘The Kitchen’. Mark Tittle, Just Eat, and Guillaume Damagnez, LumApps.

Solving the engagement battle. Ross Blythe, Invotra.

Digital Storytelling in the enterprise: what social media and online advertising have taught us. Jonathan Phillips and Maximo Castagno,  Beezy.

How could MS Teams fit within your digital workspace? Sarah Blackburn, EasySharePoint

Intranet management and the Intranet Governance Card Game. Jesper Bylund, Intranet Manager, Region Skåne.

3:20pm

Table talks: fourth sessions

20 minutes, main hall.

How Just Eat is engaging employees with ‘The Kitchen’. Mark Tittle, Just Eat, and Guillaume Damagnez, LumApps.

Solving the engagement battle. Ross Blythe, Invotra.

Digital Storytelling in the enterprise: what social media and online advertising have taught us. Jonathan Phillips and Maximo Castagno,  Beezy.

How could MS Teams fit within your digital workspace? Sarah Blackburn, EasySharePoint

Intranet management and the Intranet Governance Card Game. Jesper Bylund, Intranet Manager, Region Skåne.

3:45pm

Tiny comfort break

9 minute break, exhibition hall.

Please decant to the exhibition hall, or get a breath of fresh air, while we just tidy up the main hall a little.

coffee

3:55pm

Hello!

2 minutes, main hall.

Wedge and Lisa welcome you back to the final furlong.

Wedge and Lisa Riemers, Intranet Now.

Lisa Riemers.
Wedge.

3:57pm

Going mobile

9 minute lightning talk, main hall.

To be announced.

Adrienna May, Centre Support Manager, Halfords Autocentres.

Adrienna May.

4:07pm

Using data to target content appropriately

9 minute lightning talk, main hall.

“We all suffer from information overload; this is how we use what we know about our people to give them only the information they need to do their job.”

Nick Allport, Digital Services Lead, South Wales Police.

Nick Allport.

4:17pm

Debate / discussion intro

2 minutes, main hall.

What’s the best way to create an intranet anyway?

One of the biggest challenges is around what approach to take to create and maintain your intranet.

More than a panel discussion, our guests will lay out their expeirence and argue for a certain approach.

Read more.

Wedge, Intranet Now.

Wedge.

4:20pm

Build it

4 minutes, main hall.

The software is out there; with code, design, and vision, you can use whatever you need to build a bespoke intranet to suit.

Christian Sutter, Digital Architecture Consultant, Codecrossing.

Christian Sutter.

4:24pm

Buy it

4 minutes, main hall.

The software is out there, and it’s proven, maturing, and the up-keep responsibilities usually remain with the supplier. Your organisation isn’t so unique that you need something outside the box.

Sharon O’Dea, Digital Strategist.

4:28pm

Pick ‘n’ mix

4 minutes, main hall.

The digital workplace isn’t one thing, and your intranet needs to be an integration hub. Whatever system you’ve bought / leased, you’ll want to customise it to some extent depending on your business requirements.

Allan Tanner, Senior Digital Communications Manager, Standard Life Aberdeen.

Allan Tanner

4:32pm

Roving mic Q&A and panel debate

23 minutes, main hall.

The arguments have been heard; now it’s time for the panelists to challenge each other, and for you (yes, you) to ask a question or put forth an alternative.

You?

4:55pm

Our many thanks and a couple of anouncements

9 or 10 minutes, main hall.

Wedge, Lisa, Invotra, and LumApps on stage to thank you and our speakers, and take and final questions or thoughts.

Wedge and Lisa Riemers, Intranet Now.

Wedge.
Lisa Riemers.

5:04pm

A glass of wine

45 minutes of swanning about, exhibition hall.

Make sure you’ve connected and swapped details with everyone you want; you’re likely to see them at the next Intranet Now, so forge those relationships yeah?

Wine