Agenda

Registration

Register from 8:20am – the first 25 people get a free copy of Martin White’s book, ‘Managing Expectations – Building Client-Consultant Partnerships’.

Registration is really easy – we have you on the list, so we’ll hand you your name badge and lanyard without fuss.

Friday, 5th October 2018

1 America Square, 17 Crosswall, London EC3N 2LB

Tickets

Join us for carbs and coffee in the exhibition hall – and take a look at a slice of the original Roman wall of London.

Morning

9:00am

Welcome

Conference format; agenda; hashtag; — Lisa and Wedge.

9:09am

Keynote: Keeping people engaged in a gig economy

How to measure and maintain engagement in the ever-changing gig economy that we find ourselves in — Billy Clackers, Invotra.

Billy Clackers.

9:27am

Putting employees at the centre of your intranet redesign

Lessons from a series of intranet workshops we ran to inform, educate and inspire our staff and to collect their feedback and requirements — Emma Morrison and Usman Hasan, Hyde Group (Housing).

9:37am

User research on a shoestring

An approach to building new menus for the Fairtrade intranet as part of a project with no budget — Janet White, Fairtrade Foundation.

Janet White.

9:47am

How our digital workplace changed the vodka bottle

Diageo’s improved digital workplace enabled collaboration from across the company, unlocking knowledge from unexpected sources – an isolated archiving team rose to prominence and changed the vodka bottle — Baxter Willis, WM Reply.

Baxter Willis.

9:57am

Do we still need an ‘all in one’ intranet?

How Savills is responding to the challenges of flexible working, a remote workforce, and the coming of O365 — Tanya Burak, Savills

Tanya Burak.

10:07am

Intranet no-nos

Intranets can be tricky and the same mistakes are made frequently. This lightning talk looks at ways to avoid pitfalls you might not have thought exist and tactical advice about what to do to get it right. — Kelly Freeman, Interact.

Kelly Freeman

10:17am

Lessons from learning: how to make an intranet more useful

Bridging the gap between intranets and learning, and the change that’s possible from the smallest steps — Simon Thompson, Experience Applied.

Simon Thompson.

10:26am

Driving user adoption – a people-first approach for a great employee experience

Your digital workplace must be well used to be truly valuable. How to use the ADKAR change model to create a great employee experience that ensures deep adoption — Howard Thain, CompanyNet.

Howard Thain.

10:36am

The usual suspects

How your adoption efforts can reach beyond the usual suspects — Ellen van Aken, AzkoNobel — our 2017 Diamond Award winner.

10:46am

Lessons and learnings of inheriting a new intranet

What happened over the last year in a new job with a new intranet — Suzie Robinson, WSH Group.

Suzie Robinson.

10:55am

Workshop pitches

Each workshop leader explains their topic. There are four afternoon workshops, and we ask you to register for only one.

Workshop

11:00am

Fire alarm test and break

As soon as you hear the alarm, calmly move to the exhibition space to enjoy drinks and nibbles.

coffee

11:27am

Welcome back

Pack it up, pack it in – let me begin! — Lisa.

Lisa Riemers.

11:30am

Keynote: The art of intranet — How to kick ass as an engagement ninja

Rather than focusing on the symptoms of poor engagement, use your intranet to directly boost engagement, happiness, and productivity — Sukh Ryatt, Oak.

Sukh Ryatt.

11:48am

The £££ digital workplace investment

TBA — Dana Leeson, BSI.

Dana Leeson.

11:58am

Intranet in the cloud – how we refocus to gain trust

Six months after launching the new Office 365-based intranet, 25% love it, 27% are frustrated. How we refocus to gain users’ and leadership’s trust — Ralf Larrson, Electrolux.

Ralf Larsson.

12:08pm

If you can’t beat them, join them

For 17 years we have been fighting off SharePoint, but this year we decided to embrace it. Does the tech actually make any difference to employee experience? — Jeremy Stewart, SORCE.

Jeremy Stewart.

12:17pm

‘Morning’ panel!

Martin White chairs a lively discussion with Fintan Galvin of Invotra, Sukh Ryatt of Oak, Helen Day of DWG, and Dana Leeson of BSI.

panel

12:35pm

Lunch – 1 hour and 5 minutes

Join us in the Cornhill room for a nice hot lunch – and share your experience of the day so far with others!

coffee

1:40pm

The power of digital employee experience

Digital employee experience provides a new way of designing and planning how we work in the digital age — James Robertson, Step Two.

James Robertson.

1:55pm

Building a knowledge system for digital tools

To maintain competitiveness in an automated, digital marketplace, professionals need to enhance their services with digital tools. See how Arup tackles this. — Adam Pope, Arup.

Adam Pope.

2:05pm

Scotty

Scottish Water’s (award winning) journey to introduce and exploit Office 365 — Alex Scott, Scottish Water.

Alex Scott.

2:15pm

How to give yourself more time

Time to pause, reflect and learn tips we can all do to get more out of our days. — Donna Noble, The Noble Art of Yoga.

Donna Noble.

2:24pm

Lisa and Wedge

We’re about to break – please sign up for one workshop, at the sponsor’s stand of your choice. When not in a workshop, you’ll be participating in two, 20 minute ‘table talks’.

2:26pm

Break

Be sure to register for your workshop, and know its time and location.

coffee

3:00pm

Invotra workshop (Walbrook room) or Oak workshop (Fleet room) or two ‘table talk’ sessions

Workshop

3:50pm

WM Reply workshop (Walbrook room) or SORCE workshop (Fleet room) or two ‘table talk’ sessions

Workshop

4:35pm

Diamond Award

Presented to an individual for their remarkable contributions to the intranet community.

Trophy

4:40pm

Afternoon panel!

Our Lisa Riemers chairs a friendly discussion with James Robertson of Step Two,  Steve Bynghall of Spark Trajectory, and Rahel Bailie of Scroll.

panel

4:58pm

 ‘Thank yous’

Lisa and Wedge.

5:00pm

Drinks!

You are all invited for a glass of Prosecco, courtesy of the Digital Workplace Group, in the exhibition hall.

Wine

6:15pm

You’re still here? It’s over! Go home. Go

Some of us will be going to the after after party.