Registration
Registration is really easy – we have you on the list, so we’ll hand you your name badge and lanyard without fuss.
Join us for carbs and coffee from 8:40am in the exhibition hall – and take a look at a slice of the original Roman wall of London.
8:50am
Registration and coffee
40 minutes, exhibition hall.
Get your name badge, pop a few stickers on to it to show how many Intranet Nows you’ve been to, and head to the exhibition space for coffee and cronuts.
Grab some carbs and meet other participants as they arrive; be sure to say ‘hello’ to our exhibitors – they got up very early for this!
9:30am
Welcome
15 minutes, main hall.
Lisa and Wedge welcome you to our seventh conference
Lisa Riemers and Wedge, Intranet Now.
9:45am
Keynote: The Elements of a Strategy
18 minute keynote, main hall.
You often hear phrases such as “we made a strategic decision to use X” or “our strategy is to move everything to the cloud” etc. These are rarely accurate statements but rather, frequently used statements of expediency or tactics, not truly strategic decisions.
We will look at strategy from the viewpoints of Genghis Khan to Dominic Cummings, with the aim of helping you to deliver truly strategic direction for your digital workplace.
Fintan Galvin, CEO, Invotra.
10:03am
Measuring the value of a user-centred approach to Intranets
9 minute lightning talk, main hall.
At Wellcome we treat our intranet as an internal product, taking a user-centred approach to delivering impact for our staff and value for our organisation. This talk is about how we measure that impact / value.
John Baptiste-Kelly, Wellcome Trust.
10:13am
One small step back; one giant leap forwards
9 minute lightning talk, main hall.
The AA now has a fantastic intranet; engaging colleagues, and driving behaviours. But we needed to pause and explore our strategic and cultural needs, ahead of choosing a platform and populating the content. This talk explains how doing the groundwork set us up for success.
Melissa Masterton, The AA.
10:23am
Zhuzzh up your content strategy: Make-over like a pro
9 minute lightning talk, main hall.
Creating and executing a content strategy is a crucial element of intranet success.This quick-fire talk will explore what you should consider when crafting your online content to best suit your audiences.
10:33am
Give the people what they want! (but measure it)
9 minute lightning talk, main hall.
Engaging a dispersed workforce with different personas is challenging – a flexible approach is fundamental. Hannah talks through implementing a multi-channel digital platform to engage and empower.
Hannah Moss, Willmott Dixon.
10:43am
Alignment: a series of leaps
9 minute lightning talk, main hall.
From a command and control project, to contributing to our transformation – how our intranet alignment was gained, lost, and re-found.
Martin Stubbs-Partridge, Scottish Natural Heritage.
10:54am
Quickfire workshop pitches
6 minutes, main hall.
While there are three workshops on offer, you can choose only one. Use the imminent break (or the lunch hour) to register for the workshop of your choice.
Pitches must be quick, as the (test) fire alarm will go off at 11am!
Our workshop leaders, on stage for 60 seconds each each.
11:00am
Morning break
33 minute break, exhibition hall.
The (test) fire alarm marks the start of our morning break. Grab food and drink, peruse the exhibition, and make new friends. If you don’t like making friends, come sit with Wedge!
11:35am
Digital evolution in the workplace
9 minute lightning talk, main hall.
Traditional intranets have frequently failed to engage, regardless of the technology. Most have failed. We imagined a very different approach, built around people and processes, rather than just news and documents. So we built it.
Simon Hudson, Cloud2 and Martin Hutchinson, Berkshire Healthcare NHS Foundation Trust.
11:45am
The Impact of a digital workplace strategy
9 minute lightning talk, main hall.
Based on IntraTeam’s survey / benchmark on digital workplaces, Kurt will highlight who owns the digital workplace, how so succeed with ESN, how to get top management’s 100% support, and which purpose for the digital workplace are the best.
Kurt Kragh Sørensen, IntraTeam.
11:55am
Not a long jumper
9 minute lightning talk, main hall.
Making assumptions can take you into dangerous territory. That’s why Greig and the team undertook a digital diary exercise with their global workforce to ensure their views were central to creating their new digital workplace.
Greig Rutherford, Standard Life Aberdeen.
12:05pm
The Intranet of Now: Making our world smaller through centralised connectivity platforms
9 minute lightning talk, main hall.
How intranets can bring people and information together, no matter the size or geographical displacement of the organisation.
12:15pm
Auditing your intranet content – the graft that keeps on giving
9 minute lightning talk, main hall.
A content audit can tell a thousand stories and provide the foundations for a robust governance framework, identify gaps in content and inform your current, or future, site navigation.
Annette Corbett, DigiSEO.
12:25pm
Do, know and feel: A framework for the modern workplace
9 minute lightning talk, main hall.
Bridging the gap between IT and communications, a simple framework to help understand what tool is best for what purpose for an easy to understand digital workplace.
12:35pm
SNAQs — “Statement Not A Question…”
9 minute audience participation, main hall.
You, on stage, sharing your hot takes on what you’ve heard so far, and putting your oar in good and proper.
12:45pm
Lunch
One hour, exhibition hall.
Find your people and enjoy top-notch nosh.
1:45pm
Head to your workshop or table talk
5 minutes to find your place.
You take part in one workshop, and two table talks.
Lisa and Wedge will make an announcement in the exhibition hall to help you find your room – half of participants will head to a workshop, and half will go back to the main hall for table talks.
1:50pm
Workshop: Using your analytics to answer the age-old question – is your intranet supporting your digital strategy or working against it?
40 minutes, Walbrook room.
Measuring intranet performance in the digital workplace. Designing a data jigsaw made up of people and product pieces.
What are these pieces, how do they fit together, what do they show us and how can we best use them.
1:50pm
Workshop: Modelling business processes in MS Teams
40 minutes, Fleet room.
Considering the capabilities of Microsoft Teams and exploring how to take existing processes, intranet sites, applications etc. and ‘re-skin’ them for delivery as a Teams-based solution.
If you are considering rolling out MS Teams, or just want to understand how to reimagine your processes then this workshop will provide insights and hands-on experience.
Simon Hudson, Cloud 2
1:50pm
Table talks: first sessions
20 minutes, main hall.
AI in the Digital Workplace, with Ross Blythe of Invotra
Evolving content strategy, with Kelly Freeman of Interact
Understanding the implications of digital workplace evolution, with Martin Hutchinson and Simon Hudson of Cloud2
The evergreen intranet, with James Mowatt of WM Reply
Audience before tech: a practical tool mix, with Charles Fenoughty of Sequel
Winning at digital. A step-by-step approach, with Matt Cassell of scarlettabbott
The Task Trajectory Framework: mapping digital workplace user journeys, with Steve Bynghall and Chris Tubb of Spark Trajectory
2:10pm
Table talks: second sessions
20 minutes, main hall.
AI in the Digital Workplace, with Ross Blythe of Invotra
Evolving content strategy, with Kelly Freeman of Interact
Understanding the implications of digital workplace evolution, with Martin Hutchinson and Simon Hudson of Cloud2
The evergreen intranet, with James Mowatt of WM Reply
Audience before tech: a practical tool mix, with Charles Fenoughty of Sequel
Winning at digital. A step-by-step approach, with Matt Cassell of scarlettabbott
The Task Trajectory Framework: mapping digital workplace user journeys, with Steve Bynghall and Chris Tubb of Spark Trajectory
2:30pm
Afternoon break
29 minute break, exhibition hall.
Continue the conversation over cakes and coffee.
3:00pm
Workshop: Seven delicious intranet takeaways
40 minutes, Walbrook room.
Join Interact’s rapid fire workshop of instant intranet wins you can shamelessly steal and take full credit for.
This will be an interactive session where Interact invite the audience to explore how they might use these proven ideas and give examples from their own experience.
Matt McCourty, Interact
3:00pm
Workshop: The seven pillars. A strategic framework for digital success
40 minutes, Fleet room.
Cut through the confusion with this tried and tested tool. You’ll leave our workshop with a practical plan on a page, inspired, and ready for action!
Russ Norton and Tony Stewart, scarlettabbott
3:00pm
Table talks: third sessions
20 minutes, main hall.
AI in the Digital Workplace, with Ross Blythe of Invotra
Evolving content strategy, with Kelly Freeman of Interact
Understanding the implications of digital workplace evolution, with Martin Hutchinson and Simon Hudson of Cloud2
The evergreen intranet, with James Mowatt of WM Reply
Audience before tech: a practical tool mix, with Charles Fenoughty of Sequel
Winning at digital. A step-by-step approach, with Matt Cassell of scarlettabbott
The Task Trajectory Framework: mapping digital workplace user journeys, with Steve Bynghall and Chris Tubb of Spark Trajectory
3:20pm
Table talks: fourth sessions
20 minutes, main hall.
AI in the Digital Workplace, with Ross Blythe of Invotra
Evolving content strategy, with Kelly Freeman of Interact
Understanding the implications of digital workplace evolution, with Martin Hutchinson and Simon Hudson of Cloud2
The evergreen intranet, with James Mowatt of WM Reply
Audience before tech: a practical tool mix, with Charles Fenoughty of Sequel
Winning at digital. A step-by-step approach, with Matt Cassell of scarlettabbott
The Task Trajectory Framework: mapping digital workplace user journeys, with Steve Bynghall and Chris Tubb of Spark Trajectory
3:40pm
Tiny comfort break
9 minute break, exhibition hall.
Please decant to the exhibition hall, or get a breath of fresh air, while we just tidy up the main hall a little.
3:50pm
Hello!
2 minutes, main hall.
Wedge and Lisa welcome you back to the final furlong.
Wedge and Lisa Riemers, Intranet Now.
3:52pm
A briefing counter – are they the one?
9 minute lightning talk, main hall.
That special someone is out there, the one person who hasn’t received your communications, here’s how we found ours…
Kirsty McEnvoy and Mark Owen, Affinity Water.
4:02pm
Linking the digital workplace and organisation design
9 minute lightning talk, main hall.
Strategic value requires an intranet or digital workplace that fits with the rest of the business and the organisation. A particularly critical requirement is to define the most important types of organisational group and network.
John Ingham, Author of the Social Organisation.
4:12pm
Debate / discussion intro
2 minutes, main hall.
Governance – it’s all about the G-word
A successful digital workplace needs a good governance plan. But how should you manage yours? We’ve got three industry heavyweights discussing the best way to distribute ownership of your intranet.
Lisa, Intranet Now.
4:14pm
Shared ownership gives your people a sense of responsibility
3 minutes, main hall.
Tanya Burak, Savills
4:18pm
People can’t be trusted and neither can you – what you need is strong governance
3 minutes, main hall.
Chris Tubb, Spark Trajectory.
4:22pm
Cat pics and collaboration – get you a (digital workplace governance) plan that does both
3 minutes, main hall.
4:26pm
Roving mic Q&A and panel debate
18 minutes, main hall.
The arguments have been heard; now it’s time for the panelists to challenge each other, and for you (yes, you) to ask a question or put forth an alternative.
4:44pm
Draws and prizes
2 minutes, main hall.
TBA.
TBA.
4:50pm
Diamond Award presentation
3 minutes, main hall.
Wedge and Lisa will present this summer’s award for remarkable contribution to the intranet community.
Wedge and Lisa Riemers, Intranet Now.
5:02pm
Our many thanks and invite to drinks
2 minutes, main hall.
Wedge and Lisa, on stage to thank you and our speakers, and take and final questions or thoughts.
Wedge and Lisa Riemers, Intranet Now.
5:04pm
A glass of wine
45 minutes of swanning about, exhibition hall.
Make sure you’ve connected and swapped details with everyone you want; you’re likely to see them at the next Intranet Now, so forge those relationships yeah?
