The need to measure performance changes once the project is ‘delivered’ and all the functionality is in place.
Simple usability techniques can offer a route to overcoming common problems. Guest article from Carolyne Mitchell, one of our Intranet Now conference speakers.
I have yet to meet an intranet team that doesn’t yearn for their intranet to be for all employees and have measurable impact on the performance of their organisation. But getting to do the research to be able to have this kind of impact is often impossible. The lack of user research through observation, contextual […]Continue reading