Obeying the user to improve intranet search
Your intranet search can never be as good as Google so what can you do to meet expectations? Some thoughts and conclusions from observing over 800 searches carried out on Google and also on website search.
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Search lab seeks the ideal enterprise search experience
By Martin White. There is a great deal of science behind the process of searching. Search is big business and anything that can improve the search experience could be of enormous value to both the search vendor and the user. Since the advent of search technology over 50 years ago, thousands of research papers have […]
Fix your intranet search results with 5 tactical improvements
I just spoke to Martin White about his up-coming enterprise search workshop and while we were ostensibly working out the logistics of the day, Martin gave me an introduction to the complexities of intranet and website search. As a previous intranet manager, and current consultant, I have heard myself promise better search to stakeholders without […]
Words from the wise
We have a large slice of intranet wisdom at Intranet Now in the form of Gerry McGovern, Martin White and Sam Marshall. I have the pleasure of talking with Denise Cox about their work at a Newsweaver webinar on Wednesday, the 13th August. In the webinar I will tour some of the published thoughts of these three speakers.