Having a strategy is never the most urgent thing. The phone won’t ring off the hook if it’s not in place and the C suite won’t descend upon you to interrogate your digital direction.
Virpi Oinonen lays down the law for managing your enterprise social network.
You may have heard that employees prefer a messy social network over a rigidly controlled (or dead) intranet. Enterprise social networks are no longer about posting ‘status updates’, rather, they’re about connecting to team mates, and contributing to collaborative communities to achieve shared business goals. Intranet managers and internal communication professionals need to shift their […]Continue reading
By Martin White. There is a great deal of science behind the process of searching. Search is big business and anything that can improve the search experience could be of enormous value to both the search vendor and the user. Since the advent of search technology over 50 years ago, thousands of research papers have […]Continue reading
By James Robertson. Intranets are much more than they used to be. While content and news still provide the foundational elements, modern sites are expected to deliver much broader business benefits. This includes folding in collaboration and social tools, delivering to mobile devices, and providing a front door to new business systems. In the years […]Continue reading
I just spoke to Martin White about his up-coming enterprise search workshop and while we were ostensibly working out the logistics of the day, Martin gave me an introduction to the complexities of intranet and website search. As a previous intranet manager, and current consultant, I have heard myself promise better search to stakeholders without […]Continue reading
Of all the authors, conference speakers, and intranet doyens you’ve heard of, surely James Robertson stands out, if only because of his scarcity! James will be over from Australia for a short time, and so his workshop in March may be your only opportunity to learn from him this year. James’ books on intranet design […]Continue reading
While known for our annual conference, we are developing Intranet Now so as to serve the intranet community through the year. Brian and I frequently rub shoulders with expert consultants and practitioners, and so we’ve invited several luminaries to run training workshops that we hope will support your intranet and internal communication work in 2016. […]Continue reading
The need to measure performance changes once the project is ‘delivered’ and all the functionality is in place.